Buy Prosoma uses the United State Postal Service (USPS) for the delivery of all orders within the US. International orders are dispatched via Airmail. Parcels will be sent in plain and unmarked packaging to assure security and privacy. Orders will be dispatched promptly once the order has been processed.
Domestic Shipping
We provide Regular Shipping at $10 and Express Shipping at $15.
United States orders will be delivered via registered post and will require a signature upon receipt:
• One should have a United States delivery location.
• Please provide an address where someone will be available between 9 am-5 pm to receive and sign for the parcel, otherwise a card will be left detailing the nearest local post office.
• Alternatively, please provide a work address if no one is home during business hours.
International Shipping
Estimated Timelines:
All our international orders will be dispatched by DHL via Airmail. Please allow up to 14 Working days for International Airmail delivery.
Delivery time does not include the time parcels may spend in the destination country’s customs service. All international orders may require a signature on delivery.
Order Tracking
Domestic orders will include a tracking number via email or via phone call. Customers are expected to receive the tracking numbers within 1-2 Working days once the order is dispatched from our warehouse.
Dispatch Delays
Orders will be dispatched within four to five business days providing all items are in stock. We do not send partial deliveries. Our customer service team will notify you via email if there are any delays in the order. Please contact our customer service team via phone or email if you have any concerns with your order.
